Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton

Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton

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Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton Reviews

Guest reviews are submitted by our customers after their stay at Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton

Guest reviews

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  6.610

  The Korres toiletries...

  They already included 20% tip for the spa personnel and by doing that the resort shifts the appreciation of the service from the customer into their hands. Therefore, mediocrity of service is encouraged. I taught that tip was discretionary and a reflection of the service received...so, that was a spoiler for me and I could tell that the services that I have received there before the new policy was in effect (many years ago) were of a much greater quality. I went there for the spa but I will not do that in the future... I could have stayed at Ritz with the same amount of money...

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  7.810

  Carlos at the pool grill was great! The grounds are beautiful and the staff is friendly

  We loved the property but were extremely disappointed to find several large spider webs in our room (with small spiders visible). Where there's baby spiders there is bound to be a momma spider, not ok. We did call front desk and asked to be moved rooms and it took roughly 3 to 3 1/2 hours to get a new room. The pool also seemed a bit muggy and not exactly clean. Even the following morning at 8am the water was still cloudy.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  10.010

  Pool, Staff, Room - everything was amazing! They served us drinks from inside the pool :) def coming back!

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  5.410

  The landscape was very pretty. Most the employees we encountered were very nice, for the most part.

  The VERY limited amount of space around the pool area. Also, the fact that guests can lay claim to pool-area lounge chairs without actually occupying the chairs for hours! By 8:30 in the morning for the two days we were there, ALL of the chairs were "claimed" with magazines, towels. or sunscreeen, although these chairs were vacant of humans for hours! We witnessed a pretty big argument occur because of this! The management made a man and his pregnant wife leave the lounge chairs that were left vacant by two men who had been gone for over an hour. Considering the "resort fee" was pretty high, and considering that many could not even use the pool area, not good!The day spa would have been nice too, but again, too little space for the amount of guests.We spent quite a bit of money, and were disappointed. We will not go back.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  6.210

  The staff was friendly, spa service wonderful, pool was relaxing. Facility was lovely.

  Our room stunk. It felt old, dingy and outdated. Very expensive ($529 a night) room for what we got. It was also very dark.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  7.010

  The location was great. The grounds and lobby were beautiful, but inside the room was a different story. It was like they remodeled but forgot a section. Price was too high for quality, but could have been the time of year I was there.

  Finding my room. Don't look at building numbers, go by the "name", i.e. Portofino, Bella etc. The signage was horrible.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  9.610

  Grounds are beautiful, On site restaurant is really good & poolside cocktails were perfect. Great for couples & very relaxing!

  We had to call housekeeping to clean our room. Employees walked by us without greeting us. Not enough servers for amount of people at the pool.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  9.610

  Breakfast was delicious. Staff were fantastic. Bed was extremely comfortable. Pool was a nice place to relax.

  Nothing, it was all pretty awesome.... well, the bath tub in the room was too small for anything other than a shower but otherwise everything was V good.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  6.610

  The grounds were beautiful

  Not enough chairs at the Pools, what is defined as "Luxury"Room is a standard room, the photo did not depict the actual whether it was Booked.net or Miramonte not sure.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  6.210

  The frig was nice to have. The room was very spacious. The gardens are beautiful

  The in room coffee is horrible. It seems like there should be more furniture in a room so big. The bath fixtures and grout are in need of replacement. The shower curtain was stained with mold.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  6.210

  quiet quaint property. property kept clean.

  adult pool was more of a dipping pool. bar service there was awful. weak drinks. beds are too soft. could use a facelift in bedrooms. don't bother with the restaurant. there is nothing spectacular about it.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  8.810

  The grounds are beautiful, comfortable rooms, easy parking and overall a great value. Not all but most at the front desk are slow and don't really seem to know what they're doing, except for Terra--she's great! I will return!

  Slow front desk service and didn't seem to know what's going on. Very slow service at the restaurant service as well.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  7.810

  Loved the location, pools, gym - beautiful grounds and friendly staff. We were there for Indian Wells Tennis Tournament and the hotel was very convenient for this.

  The housekeepers were a little slow and had to request bath robes twice and request amenity items which weren't in the room but we got everything in the end. The rooms were a little tired but comfortable and clean - great beds. We asked for a quiet main floor room way from traffic which they gave us. Sadly we had noisy toddlers and a very noisy dog right next door. I will never understand why people think it's ok to let their children scream at the top of their little lungs at 7 am. I wasn't sure whether to get a muzzle for the dog or the kids! This was not the fault of the hotel and we did not bother to complain as the hotel was full so there weren't a lot of choices for switching rooms.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  9.610

  Monica at the front desk was great! Love the grounds & suites!!!

  Can't think of anything.

• Miramonte Indian Wells Resort & Spa, Curio Collection By Hilton
  5.410

  They accept pets. There was a private patio. Room large and spacious.

  Maid service was unacceptable. She needed to be trained better. Kept walking in without knocking and didn't restock properly. Caught me in my underwear once. I reserved a meeting room and they didn't have it ready, there was no water station set up, I had to find someone to unlock doors for us to get in, so meeting was started half hour late. Didn't get drinks until almost finished with meeting and the meeting room was filled with delivery boxes and not cleaned up. Could never get front desk to answer the phone so would half to walk up to lobby whenever I needed to ask questions or request something. Could never retrieve my messages from room phone. Never ordered room service was afraid it would get botched.